Client Feedback & Review Request
From€349One-time implementation
The project is finished. Your client is happy. Then everyone moves on to the next thing.
It's easy to forget to ask how the experience went.
This automation sends a feedback request at the right point in your process, with one follow-up if needed.
Good feedback is easier to collect when you remember to ask.
After a project wraps up, there are always other things demanding your attention.
A consistent request process means feedback doesn't depend entirely on your memory.
Make asking for feedback part of finishing the job.
- YouMark a project completeUpdate the relevant record in Google Sheets.
- AutomatedSend the requestThe workflow sends a prepared feedback email according to the agreed timing.
- AutomatedFollow up onceIf the configured conditions are met, one follow-up request can be sent.
- AutomatedKeep track of requestsThe tracker records which messages have been sent.
- Handled by the automation
- Done by you
Typical functionality
A Google Sheets tracker, a feedback request email, one follow-up email, a scheduled workflow and send-status tracking.
Every implementation includes configuration and testing for your tools, documentation and basic usage instructions. Extra integrations, approval steps or additional logic can be added and are quoted separately.
Good to know
- Reviews are not guaranteed, and nothing is published automatically.
- The standard setup tracks outgoing requests. It does not automatically interpret every reply, collect reviews from third-party platforms or determine whether a client has submitted a review.