Frequently asked questions
Getting started
What does Lessmint do?
We design, build, test and install practical business automations for small businesses, agencies, consultants and service teams.
You can choose one of our five ready-made solutions, or ask us about a custom automation.
Do I need to know how n8n works?
No. n8n is the workflow automation platform we build with. We handle the technical setup, and at handover we explain how your automation works and how to manage it.
Do I need my own n8n account?
Yes. Your automation is delivered in your own n8n environment, so you'll need an n8n subscription or your own n8n hosting.
If you don't have one yet, we'll talk through the options before you approve the project.
Can you work with my existing tools?
Often, yes. We work with your existing tools where compatible integrations are available.
We check this before confirming the project. Sometimes an additional service or a small change to the process is needed.
Can I request something custom?
Yes. Tell us about the process you'd like to automate. We'll review your requirements, assess what's feasible and prepare an individual proposal.
Can you automate anything?
No, and we won't pretend otherwise.
Some tools don't support the required integrations. Other processes involve decisions that are better left to people.
We'll tell you what's realistic before you commit.
Process and timing
What happens after I submit an enquiry?
We send you a short questionnaire about your process and tools. After reviewing your answers, we arrange a call to discuss the proposed solution, timeline and price.
If you'd like to go ahead, you receive a proposal and agreement to approve. There's no obligation before that.
How long does implementation take?
It depends on the automation, the tools involved and your requirements.
Implementation timelines are confirmed after we review your requirements, before you approve the project.
Will the automation send emails without me checking them?
Only where that is part of the agreed workflow.
For example, our Lead Capture automation sends an acknowledgement, while our Sales Follow-Up Reminder sends reminders to you rather than contacting prospects.
We'll explain every automated action before the workflow goes live.
Can I request changes?
Yes. We agree the requirements before work begins and test the agreed setup.
If you want features outside the approved scope, we'll explain any additional cost before making changes.
Pricing and payment
How much does an automation cost?
Our five ready-made automations have starting prices from €349 to €449, depending on the solution. Custom automations are quoted individually.
Your final price depends on the tools and integrations, workflow complexity and any extra functionality. We confirm it after reviewing your requirements.
Are these one-time payments?
Yes. Our prices are for a one-time implementation, not a monthly subscription to Lessmint.
Are third-party subscriptions included?
No. Subscriptions for n8n and any other connected tools are separate and paid directly to those providers.
We'll flag expected third-party costs before you approve the project.
How do payments work?
Payment terms are set out in your proposal and agreement. An agreed initial payment is made before development starts, and the remaining payment follows as agreed.
After delivery
What happens if my automation stops working?
Automations depend on the tools they connect to, so a change on their side, such as an API update or changed permissions, can affect a workflow.
Any support period after delivery is defined in your agreement. Outside that, fixes or updates can be discussed as separate work.
Will I own the automation?
Your automation is delivered in your own n8n environment and connected to your accounts, so you keep control of it there.
Rights to the delivered workflow are set out in your agreement, and third-party services remain subject to their own terms.
What would you stop doing manually?
Start with one task. Tell us how you handle it today, and we'll see what can be taken off your plate.
No obligation. We'll confirm what's possible, and the price, before you commit.